Account Executive

Title: Account Executive

Reports to: Account Supervisor

Position Overview

The Account Executive supports the day-to-day execution of client marketing programs across multiple channels, including direct mail and digital. This role is ideal for someone who is highly organized, detail-oriented, and able to manage multiple projects at once while maintaining accuracy and momentum.

The AE plays a key role in keeping projects on track, coordinating internal teams, and ensuring deliverables meet both client expectations and agency standards. Successful candidates are adaptable, responsive, and take ownership quickly.

Key Responsibilities

Project & Program Management

• Support program execution across integrated marketing campaigns including direct mail, digital, and lifecycle channels

• Manage timelines and workflows to ensure projects move forward on schedule across multiple initiatives

• Review and proof creative and production materials for accuracy, version control, and completeness

• Maintain project documentation and schedules including status reports, timelines, and job histories

• Assist with testing and circulation planning including campaign launches and circulation matrices for large-scale programs

• Track project progress and flag risks early to keep teams aligned and projects on track

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Client & Team Communication

• Serve as a responsive day-to-day contact for project-related client communication

• Communicate timelines, updates, and deliverables clearly with internal teams and clients

• Document feedback and manage revisions to ensure updates are implemented accurately and efficiently

• Prepare meeting materials and status updates including conference reports and internal summaries

Financial & Operational Support

• Assist with job setup and estimates for new and ongoing projects

• Track project budgets and agency hours to help ensure work stays aligned with scope

• Support statement of work development and documentation within agency systems

• Help ensure projects are properly invoiced and recorded with accurate project records

Qualifications

• 0–5 years of agency, marketing, or project management experience

• Highly detail-oriented and organized, with strong multitasking abilities

• Ability to manage multiple projects simultaneously in a fast-paced environment

• Strong written and verbal communication skills

• Proficiency in Excel, Word, and PowerPoint

• Familiarity with project management and collaboration tools

• Background in digital marketing with some exposure to direct mail programs and production workflows

• Basic understanding of omnichannel marketing including lifecycle, email, and addressable digital (CTV, display, social)

• Interest in using AI tools to improve efficiency and streamline research, workflows, and production

• Positive, team-oriented attitude with a willingness to learn and take ownership quickly

• Ability to work remotely in an organized and accountable manner

What Success Looks Like

• Projects stay organized and on schedule with strong attention to detail

• Deliverables are accurate and well executed before reaching clients

• Communication is fast, clear, and proactive across teams and clients

• The AE quickly takes ownership and becomes a trusted member of the team

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The expected base compensation range for this position is: $67K - $85K

Only USA-based candidates will be considered for this position.

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Pragmatic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.